Report an issue about wheeled bins

Find further information on how to report an issue about wheeled bins.

We have introduced a tool to help residents report an issue with their new kerbside wheeled bin delivery. 
 
By using this tool, residents can report: 
  • No Black and/or recycling bin received 
  • Black bin and/or recycling bin damaged
  • Received wheeled bin by mistake
Residents can also request a re-check of their property assessment 
 
This tool cannot be used for: 
  • Reporting missed bins 
  • Requesting a smaller wheeled bin
  • Requesting an alternative bag collection service

Report an issue