Guidance for tenants Essential guidance for people renting in the private sector. Houses in multiple occupation - General guidance General guidance on houses in multiple occupation and how they are managed. Paid advice service for landlords Information about the council’s paid advice service for landlords. Property management redress scheme Information about the property management redress scheme and legal requirements. Empty homes Information about empty homes and why properties may be left vacant. Inspection service for immigration purposes Information about property inspections for immigration applications. Repayment of enforcement costs Guidance on repaying charges linked to housing enforcement action. Dampness and mould growth Information about damp and mould, including advice for tenants and landlords. Private sector housing fees and charges 2026 Fees and charges for private sector housing services. House in multiple occupation – Licensing Information about HMO licensing, applications and licence requirements. Privacy policy This Privacy Notice provides information on how we process your personal information with regards to all applications. Rent is changing Find information on new rights and responsibilities for landlords in England. Housing insight report This inquiry examines the scale and impact of the current situation, with local data and evidence selected where possible, to underpin national research findings. Enforcement and civil penalties policy This policy provides a framework for Colchester City Council to fulfil its legal responsibilities to regulate housing conditions across the city.