Every three years the Valuation Office Agency (VOA) updates the rateable values of over 2 million commercial properties in England and Wales. This process reflects changes in the market and is known as a revaluation. The latest revaluation came into effect on 1 April 2026. .
Rateable values are the amount of rent a property could have been let for on a set valuation date. For the 2026 revaluation, that date is 1 April 2024. Your rateable value isn’t the same as the rent you are paying on your property.
As your local council, we use these rateable values to calculate business rates bills.
At a revaluation, business rates bills may increase, decrease or stay the same. A rise in your rateable value does not necessarily mean your business rates bill will increase by a similar amount.
In England, from 1 April 2026, the government has also created two additional, lower multipliers for retail, hospitality and leisure businesses. Local councils are responsible for deciding which businesses are eligible, in line with government guidance.
Contacting the Valuation Office Agency
As your local council, we are responsible for anything to do with your business rates bill including adding any relief you might be eligible for.
The VOA is responsible for the valuation of your property. You should contact the VOA with any questions about your property’s rateable value.
Finding your rateable value
You can view your property’s current rateable value through the VOA’s find a business rates valuation service on GOV.UK. You can use this service to see the details the VOA holds for your property and compare your property’s rateable value with similar properties in the area.
What to do if you think your valuation is incorrect
If you think your valuation is wrong or want to make any changes to your property details (such as floor area sizes and parking) you will need a business rates valuation account.
From 1 April 2026 you can challenge your new Rateable Value as a result of the Revaluation and can update the details the VOA has about your property or tell them if you think your valuation is wrong. You do this by raising a Check against your current valuation using your business rates valuation account.
From 31 March 2026 you will be unable to request any changes to the previous 2023 valuation.
Working with a business rates agent
You can manage your business rates yourself. If you want to appoint an agent, the VOA has published information about how to choose a business rates agent.
If you want to authorise an agent to act on your behalf, you can appoint one using a business rates valuation account. Get more information on everything you need to know about this revaluation on the VOA’s website.