Listening, improving and evolving: More new website features are here

Find out the latest on our move to a new website platform.

A person standing at a desk reviewing and marking UX wireframe sketches spread across the workspace, with a computer monitor and stationery in the background.

Over the last few months, we’ve been rolling out updates to create a simpler, clearer and more helpful online experience for everyone in Colchester. Some of these upgrades are already live - and now we’re moving into the next phase of improvements. 

Everything we’re doing continues to be shaped by the feedback you’ve shared. Here’s what’s new and what’s just been added. 

A Smarter, Simpler Search – Designed Around Your Feedback 

One of the biggest things you asked for was better search. So, we’ve introduced a new search tool on the updated website. 

Because we’re currently running two websites (https://colchester.gov.uk/ and https://www.new.colchester.gov.uk/) in parallel as part of our move to a single, improved platform, we’ve made sure the search tool brings back helpful results from both.  

In simple terms, type what you need, and we’ll look everywhere for you - old and new - so you get the right answer quickly. 

These changes are just the start, and we’ll continue improving how search works as we complete our move to one unified website. 

Introducing the next step: New Jobs Website 

Looking for your next opportunity with Colchester City Council? We now have a dedicated jobs site: https://www.new.colchester.gov.uk/jobs  

It’s been completely redesigned to help you: 

  • Browse roles more easily 
  • Navigate clearly and confidently 
  • Apply without any fuss 
  • Understand the benefits of working with us 

Whether you’re pursuing a long-term career or a new challenge, the new site is built to support your next step. 

Licensing information has moved – and is easier to use 

All Licensing content https://www.new.colchester.gov.uk/licensing has now been moved over to the new website, making it: 

  • Cleaner 
  • Easier to understand 
  • Simpler to navigate 

From applications to guidance, everything is now in one place with a fresher, clearer layout. 

And because your experiences matter, every page includes the option to leave quick feedback. 

If something could be clearer, easier or more helpful - just let us know. Your comments go straight to our web team so we can keep improving. 

Thank you for helping us get this far 

Every change we’ve made is based on something you told us. And we’re not stopping here. 

As we continue to combine our websites into one, we’ll keep shaping the experience around what works best for you. Please keep sharing your thoughts - it genuinely drives our improvements. 

Together, we’re building a better, simpler and more helpful website for Colchester.